Privacy Policy
Last updated: July 16, 2026
Red Diamond Epoxy ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, forms, or phone lines, you agree to this policy.
Information We Collect
- Contact details you submit: name, email, phone number, service address.
- Project details you share: square footage, floor type, timeline, photos.
- Call information when you phone us, including caller ID and recorded voicemails.
- Basic technical data from your visit: IP address, device/browser type, pages viewed.
How We Use Your Information
- Respond to estimate requests and schedule appointments.
- Send project updates, quotes, and appointment reminders by phone, email, or SMS.
- Improve our services, website, and customer experience.
- Comply with legal obligations and enforce our terms.
SMS / Text Messaging
- We collect phone numbers via our website forms and phone calls.
- By submitting a form or providing your number, you consent to receive SMS text messages from Red Diamond Epoxy related to your project, estimate, and appointment updates.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to any message to opt out at any time. Reply HELP for assistance.
- We do not sell or share your phone number with third parties for marketing purposes.
Third-Party Sharing
We share information only with service providers that help us operate our business — such as our CRM, scheduling, hosting, analytics, and messaging vendors — and only to the extent needed to deliver our services. We do not sell your personal information. We may disclose information when required by law or to protect our rights.
Cookies & Tracking
Our site uses cookies and similar technologies (including Google and Meta advertising pixels) to measure conversions, understand traffic, and improve the site. You can disable cookies in your browser, but some features may not work as intended.
Data Retention & Security
We retain information as long as needed to serve you and to meet legal or business requirements. We use reasonable administrative and technical safeguards to protect your data, but no method of transmission over the internet is 100% secure.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. To stop SMS messages, reply STOP to any text. To stop marketing emails, use the unsubscribe link.
Contact Us
Red Diamond Epoxy
Dallas / Fort Worth, Irving, TX 75039
Phone: (817) 371-0170
Email: info@reddiamond-epoxy.com